The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your residence or away and can adjust temperatures to help you save even more.

The Nest can be used with a vast range of 24-volt heating and cooling systems, but it’s always a smart idea to use the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy company for valuable rebates, as you might be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either wire it on your own or call a HVAC specialist like Precision Mechanical. If you’re putting it in yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem since the thermostat can get ample power from other heating and cooling wires.

In some instances, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is an improvement from outdated programmable thermostats that use a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t draw ample power, Nest says you may encounter some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t turn off.
  5. Your system is creating odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t switch on or turns off and on rapidly in a short period of time.

You may believe something is wrong with your heating and cooling system, but if you just installed the Nest, we advise you start with your thermostat first. This is especially pertinent if the weather is moderate, and you haven’t been using your heat or air conditioning much.

Our Pros Can Fix Nest Thermostat Issues

If you’ve tried Nest thermostat troubleshooting without help but can’t fix the issue, a smart thermostat professional like one from Precision Mechanical can assist you. We can identify the problem and add a C-wire, if needed.

Smart thermostats such as the Nest are designed to make your life easier, with automatic energy-efficient programming and the option to monitor temps while you’re out. It’s a frustrating experience when yours won’t work correctly, but our heating and cooling specialists at Precision Mechanical can fix the trouble quickly.

If you’re running into atypical heating and cooling behavior with your new Nest, call us at 605-206-3766 to schedule your appointment now.