The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It learns your temperature preferences and develops an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your home or away and can raise and lower settings to help you save even more.

The Nest can be used with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy company for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either wire it without help or hire a HVAC professional like Precision Mechanical. If you’re installing it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem as the thermostat can get enough power from other heating and cooling wires.

Sometimes, your heating and cooling system may need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is a step up from outdated programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive ample power, Nest says you might have some of these troubles:

  1. Poor battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is producing strange noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly on, won’t turn on or turns off and on frequently in a short period of time.

You may worry something is suspect with your heating and cooling system, but if you just started using the Nest, we suggest you begin with your thermostat initially. This is especially true if the weather is moderate, and you haven’t been using your heat or air conditioning frequently.

Our Specialists Can Solve Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting on your own but can’t repair the dilemma, a smart thermostat professional such as one from Precision Mechanical can assist you. We can diagnose the malfunction and put in a C-wire, if necessary.

Smart thermostats such as the Nest are created to make your life simpler, through automatic energy-efficient programming and the option to check settings while you’re away from home. It’s a time-consuming experience when yours won’t run correctly, but our heating and cooling specialists at Precision Mechanical can take care of the issue quickly.

If you’re experiencing unexplained heating and cooling behavior with your new Nest, call us at 605-206-3766 to request your appointment right away.